Are you looking for a virtual assistant?

PBcom Tower, Ayala Ave., Makati City

Posts Tagged ‘active listening’

Active Listening And Its Role In Improving Your Customer Service

Posted on January 24th, 2021 by Roland Francis Dacillo

Healthy human relationships are founded by effective communication, and one way to ensure its effectiveness is through active listening. Active listening is when a person makes a conscious effort to hear the words the other person is saying. While understanding the complete message that’s communicated.  What is active listening in customer service? Active listening in customer service means […]