Here you are, thinking whether blogging is worth it for your business. Let us get you out of the misery and answer it for you: Yes, blogging is worth it. But that’s not enough. There are still many questions left. How sure is this? What will a blog do for a company? Will it bring excellent […]
Dealing with angry customers happens daily; it probably happens more often within a day than receiving praise for your company for an entire week. These interactions consume the majority of your agent’s time at work, and as your company’s customer service is your business’s lifeline; they need to know how to handle angry customers. Angry […]
One of the best ways to promote your business for free is by providing excellent customer service to your clients. Not only will it result in a significant increase in sales, but following good customer service practices will help you gain the loyalty of your customers. With this, you will be able to create a […]
You finally finished the never-ending pile of tasks you have in just a short period and still have the rest of the day with your friends and family. Or maybe spend it on your own—some alone time. You’re probably thinking, No. That’s impossible, only in my dreams. Well, lucky for you, it’s not just imagination, […]
Email isn’t dead. With the recent rise of social media, many are saying that email is past its prime. But according to 2019 statistics, there are 3.9 billion email users in the world. Email remains an effective channel that allows you to listen and communicate with your customers. Huge amounts of messages about requests, questions, and […]
In this digital age, where everything seems accessible in just a few clicks on the internet, consumers are now starting to prioritize their convenience more seriously than ever. The online presence of the products and services that you offer might not be enough to seal the deal. Although increasing your visibility can generate more leads […]
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