Chatbots and Human – Finding the Right Balance for Customer Service

By Roland Francis Dacillo December 8, 2020June 22, 2024

Customer service plays a vital role in bringing success to a business. Good customer service can earn a business an increase in revenue of $823 million. Over three years for a company with $1 billion in annual revenue, while bad customer service can lead to a business’s failure. A majority of businesses today invest in their […]

Fix The Errors: How Technical Support Bring Growth to Your Business

By Roland Francis Dacillo September 1, 2020April 2, 2023

Have you experienced purchasing a new electronic device and being excited to use it to find out that it won’t even start? You start to get irritated but still try to keep calm. And so you read the product’s manual again and again, but you just can’t find a way to fix the problem. This […]

Roland Francis Dacillo

Aside from writing, Roland has varied interests including skincare, music, sci-fi, finance, and economics. He aspires to be a philanthropist in his 40s, with the main goal of inspiring and touching other people's lives.

Chatbots and Human – Finding the Right Balance for Customer Service

Chatbots and Human – Finding the Right Balance for Customer Service

Fix The Errors: How Technical Support Bring Growth to Your Business

Roland Francis Dacillo

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