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Archive for the ‘Tech’ Category

chatbots

Chatbots and Human – Finding the Right Balance for Customer Service

Posted on December 8th, 2020 by Roland Francis Dacillo

Customer service plays a vital role in bringing success to a business. Good customer service can earn a business an increase in revenue of $823 million. Over three years for a company with $1 billion in annual revenue, while bad customer service can lead to a business’s failure. A majority of businesses today invest in their […]

Fix The Errors: How Technical Support Bring Growth to Your Business

Posted on December 1st, 2020 by Roland Francis Dacillo

Have you experienced purchasing a new electronic device and being excited to use it to find out that it won’t even start? You start to get irritated but still try to keep calm. And so you read the product’s manual again and again, but you just can’t find a way to fix the problem. This […]